Contact Us

Our TSS staff are Mac, Dell, and HP certified, and are available to work on any NMSU affiliated devices including computers, printers, tablets, and peripherals.  We are located in the NEW Hardman Jacobs Undergraduate Learning Center in Room 118.

Our Help desk staff can assist users of the NMSU Community with various problems with support for many common software and desktop computer issues, including network connection problems and Blackboard and myNMSU support.  The Help desk is located in Hardman Jacobs 105.

Julie Benard Cadena, Manager

Phone: 646-1528     jcadena@nmsu.edu

Hardman Jacobs 120


Ron Flores, Help Desk Supervisor

Phone: 646-1840     rcflores@nmsu.edu

Hardman Jacobs 105A


Andy Haggard, Lead Technology Support Tech

Phone: 646-3233     ahaggard@nmsu.edu

Hardman Jacobs 118


Justin Krynitz, Software Lic/Compliance Spec

Phone: 646-1840 krynitzj@nmsu.edu
Hardman Jacobs 105


Alan Lambeth, Lead Technology Support Tech

Phone: 646-4248     alambeth@nmsu.edu

Hardman Jacobs 118


Jason Smith, Senior Help Desk Rep

Phone: 646-1840 jasonsm@nmsu.edu

Hardman Jacobs 105


Kevin Springler, Lead Technology Support Tech

Phone: 646-6310     kevinspr@nmsu.edu

Hardman Jacobs 118


Omar Valtierrez, Technology Support Tech

Phone: 646-7456 omariops@nmsu.edu

Hardman Jacobs 118